SHIPPING INFO

 

 

UK STANDARD SHIPPING 

PLEASE NOTE: ALL OF OUR DELIVERIES ARE RECORDED

(TRACKED AND SIGNED FOR)

 

UK Standard Delivery

3-5 Working Days: Royal Mail 1st Class Signed For Packet

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US Delivery Royal Mail

7 Working Days: Tracked

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EU Delivery Royal Mail

7 Working Days: Tracked

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Shipping information

Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.

All custom orders take 2-3 weeks for production and delivery. The estimated shipping time begins 1-2 days after order had been placed.

Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us on posterboywrld@gmail.com if you have any questions.

 

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Customs Fees

We are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs.

 

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Late or lost orders

When placing your order please make sure that you specify the correct delivery address as POSTERBOY take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbor or an outbuilding.

Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at posterboywrld@gmail.com. We cannot refund or replace lost items until 20 working days after the date of dispatch (25 working days for international items) - this is when Royal Mail classes items as being lost.

 

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Items not received but tracking shows they have been delivered

This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. In these cases, you can request a proof of delivery certificate from the Royal Mail website by filling in a signature request form.

Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.

 

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Why was my order cancelled?

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again.